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How do I reset my Support Center password?

Lauren Mitcheltree

Use this process when you've forgotten your password

Head to http://support.frozenmountain.com and click on "Sign in" at the top right of the page near the search bar. 

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Click “Don’t remember your password?”

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Enter the email address you signed up with and click "Send Email".  

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We’ll send you an email asking you to reset your password

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When you receive the email, click on the blue link to change your password

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You’ll be prompted to enter a new password (at least 6 characters in length)

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You’ll receive a message when the password has been reset

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Head back to http://support.frozenmountain.com and log in with your NEW password!

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