We hope you enjoy it! We have done everything within our power to make the transition from Google Groups as seamless as possible.
The new Support Center...
- Allows you to access support for everything (WebSync, IceLink and TheRest) in one easy-to-use location.
- Provides a more intuitive interface for asking questions and receiving answers.
- Allows you to vote up questions that you want answered.
- Allows you to suggest and vote on feature suggestions.
- Allows us to better serve you through the use of a proper ticketing system.
- Helps us better serve customers with paid support subscriptions.
All posts to the Google Groups have been saved and migrated so your important issues are not lost or forgotten. If you were subscribed to one of our Google Groups, your profile and forum subscriptions have been automatically migrated.
Note: To post to the new Support Center, you will need to sign in with your Frozen Mountain account - the same one you used to download any of our products. If you do not already have a Frozen Mountain account, it's fast and free to register (https://www.frozenmountain.com/signin).
If you have any questions, please feel free to ask!