IceLink 3.0.12

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    Phan Duy Duong

    Hello! I've upgraded my Icelink to latest version using Free trial key. But I notice there is some issue of quality of voice when I hold a conversation more than 2 persons. Particular in case conversation 1-1 the voice is quite small, and in conversation with 3 persons both quality of audio and image a bit bad. I'm confused this issue because of Free trial key which Im using or another issue relevant to code. Please support and let me know if there is any way to improve the product quality for voice and image. I can email you with specific Code structure by image attachment. Please help me out!

    Thanks so much 

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    Anton Venema

    Hi Phan, yes, please submit a support ticket with details from your testing. We are continuing to improve the audio and video quality, especially on older devices, as we expand our tests across more hardware.

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    Phan Duy Duong

    Hi Anton Venema, thanks for your response 

    I've attached my screenshot, can you check if there is anything wrong? Our devices are most common device such as: iPhone 5s, 6s; Samsung note 3, Oppo Neo9s, Asus Zenfone... 

    Is there any way to improve the quality immediately? I'm Icelink's client since long time and would like to intergrate your technology in all my apps 

    Thanks a lot. Hope to see your comment. 

  • Avatar
    Anton Venema

    Hi Phan,

    Try disabling "Instant Run" in Android Studio. We have just recently noticed that the output created when "Instant Run" is enabled can result in really severe audio and video performance problems on some development machines.

    https://stackoverflow.com/questions/35168753/instant-run-in-android-studio-2-0-how-to-turn-off

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